Shipping Policies

Domestic Shipment

We offer free shipping for domestic shipment for all orders from our online shop.

Pos Laju or GDex are our primary domestic carrier.

International Shipment

Buyer is responsible for tariffs or import duties. We will not accept back or refund packages on the grounds that you were not aware of these fees. Any taxes that go unpaid will automatically be charged to your account.

Free shipping within South East Asia (SEA) for all purchase above RM2,000 under a single order.

For international shipment, our primary shipping services are UPS Express Saver.

Expedite Shipment

Upon request, shipping can be expedited using UPS Expedite / Express services. Orders must be received by 10 am Malaysia time. Customers are responsible for the expedite charges.

In-stock merchandise
Is usually processed and shipped within 1-2 business days.

Backorders
If the merchandise you have selected is currently not in stock, we will give you an expected shipping time at checkout or by a follow-up email.

Email us if you have further questions.

Remarks: We do not ship on holidays and weekends.